Terms & Conditions

Please see below for a full list of our terms and conditions, and our privacy policy.

Booking

  • Customers must be over 18, or over 16 if accompanied by an adult. Proof of age may be requested on arrival.
  • GDPR and H&S dictates that booking must be done by the attendee. All bookings must have a unique email address and phone number. You may only book for another person if this contact information is accurately provided.
  • Deposits are non transferable and non-refundable as standard.
  • In some cases fees may not be 100% refundable.
  • On completion of your booking you will be sent an email with a booking reference, please produce this with your full name to gain entry.

 

On Site

  • By attending you agree to abide by the site rules and the directions of the staff and marshals.
  • Notify staff of any medical conditions or medication you may be taking. Medication must be kept in your top left pocket with any relevant details.
  • Aggressive, abusive and dangerous behaviour towards other players or staff, or any repeated breaches of the rules will not be tolerated and will result in expulsion from the site.
  • You are responsible for your own kit. Stirling Airsoft Ltd cannot be held responsible for kit lost, stolen or damaged.
  • Stirling Airsoft Ltd reserves the right to refuse entry to, or remove from the event, any person(s) who is under the influence of alcohol or illegal substances.
  • Filming, including the use of helmet cameras, must be cleared with a senior member of staff on arrival.
  • The use of drones is strictly forbidden on MOD sites, and on all other sites must be cleared with a senior member of staff.

 

Privacy Policy

  • Stirling Airsoft Ltd will only hold information relative to the customer for a single specific event.
  • Customers may be contacted via email/text/WhatsApp in the lead up to an event.
  • Stirling Airsoft Ltd does not use your personal information for any other use.

 

COVID19 Response

  • By attending you confirm you are free of any COVID-19 symptoms and agree to have your temperature checked on arrival.
  • Group bookings have been suspended indefinitely.
  • You must keep a minimum of 2 meters from others where possible.
  • Limit close social interaction when possible.
  • Cover your mouth and nose when sneezing or coughing (Catch it, Bin it, Kill it).
  • Use face masks when required.
  • Maintain a high level of hygiene by using mandatory items listed in the kit requirements for events.
  • Wash hands regularly based on the government guidelines.
  • At risk customers are advised not to attend.
  • By reading these terms and conditions you acknowledge the enforcement of social distancing and hygiene requirements.